{"id":385,"date":"2018-05-09T12:54:45","date_gmt":"2018-05-09T11:54:45","guid":{"rendered":"http:\/\/www.allenhousedental.co.uk\/?page_id=385"},"modified":"2026-07-02T09:20:01","modified_gmt":"2026-07-02T08:20:01","slug":"complaints-policy","status":"publish","type":"page","link":"https:\/\/www.allenhousedental.co.uk\/ipswich\/complaints-policy\/","title":{"rendered":"Complaints Policy"},"content":{"rendered":"
\n
\n
\n

Complaints Policy and Procedure<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
\n
\n
\n

Our Commitment<\/h2><\/div><\/div>\n\n

At Allen House Dental Ipswich we are committed to providing high-quality dental care to all our patients. We take feedback and complaints seriously and view them as an opportunity to learn, improve our services, and maintain trust and transparency with our patients.<\/span><\/p>\n

We aim to handle all complaints courteously, efficiently, and promptly so that concerns can be resolved as quickly as possible.<\/span><\/p>\n

The person responsible for handling all complaints in the practice is\u00a0<\/span><\/p>\n

Bharat Goel<\/b><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

\n
\n
\n

How to Make a Complaint<\/h2><\/div><\/div>\n\n

We hope that most issues can be resolved quickly and informally, often at the time they arise and with the person concerned.<\/span><\/p>\n

If your concern cannot be resolved this way, or you would prefer to make a formal complaint, you may do so verbally, in writing, or by email (<\/span>practicemanager@allenhousedental.co.uk<\/span><\/a>).<\/span><\/p>\n

\u00a0<\/p>\n

Complaints Made Verbally<\/h3>\n

If you make a complaint in person or by telephone:<\/span><\/p>\n